top of page
Background_Image.png

People Insights Measurable Impact

Yin-Juei Chang, PhD
Behavioral Scientist / UX Research

Human-centered
Icons.png
Impact-driven
Icons.png
Strategic
Icons.png
Systems thinker
Icons.png
Empathetic
Icons.png
Curious
Icons.png
Profile_Photo_Transparent.png
apple_edited_edited.png
teladoc_2_edited.png
bby_edited.png
hopelab_edited_edited.png
answerlab_edited_edited.png
nec_edited.png

Strategic Research in Action

Six Pillars. One Mission:
Align people needs, business goals, and systems for measurable impact.
Research Discipline

Apply methodological rigor to ensure trustworthy insights

Icons_6pillars.png
Systems Thinking

Understand the whole, not just the parts

Icons_6pillars.png
Experimentation

Learn through bold and iterative experimentation

Icons_6pillars.png
Research that moves decisions
Influence

Move insights into decisions and action

Icons_6pillars.png
Creativity

Bring insights to life through innovative experiences

Icons_6pillars.png
Practices

Scale research by building standards and systems

Icons_6pillars.png
work

© 2026 by Yin-Juei Chang

email_4.png
In-white.png
bottom of page